Hospital’s Littlest Patients are in Excellent Hands with Fastaff Nurses

CASE STUDY
Hard-to-Recruit Specialties

Executive Summary

  • Fastaff delivered 150 nurses who worked extended shifts to eliminate core staff overtime charges
  • Fastaff managed the interviewing and selection process, saving hospital administration time and paperwork
  • Fastaff nurses were praised for world-class care and service by facility

Facility Summary

St. John’s Mercy Medical Center,
St. Louis, MO

  • 787 Beds, general medical and surgical
  • Level I Trauma Center
  • Level III NICU
  • 37,072 Discharges
  • 88,843 Emergency Room visits
  • 34,693 Surgeries, inpatient and outpatient
  • Regionally ranked – Best Hospitals by U.S. News

With the region’s premiere maternity services, including the largest Level III neonatal intensive care unit (NICU) in Missouri and St. Louis county’s only pediatric intensive care unit (PICU), St. John’s Mercy Medical Center relies on experienced nurses to skillfully manage demanding patient census while providing world-class care.

When St. John’s experienced peak census, they trusted Fastaff, the pioneer and industry leader in Rapid Response® travel nurse staffing, to deliver quality nurses in hard-to-recruit specialties. St. John's partnered with Fastaff to recruit and deploy 150 nurses in multiple units, including NICU and CVOR. St. John’s relied on Fastaff nurses to adapt quickly to changes and challenges of a major medical center, to which they consistently exceeded expectations. Hospital administration and staff nurses praised the Fastaff nurses for providing the same level of quality care in a high-stress environment as their own employees.

In order to make the partnership even more efficient, hospital administrators delegated the interview and selection process to the Fastaff in-house RN clinical managers. The team completed thorough screening processes and attentively selected nurses with specific skill sets required by the hospital. The time saved by hospital administrators allowed their efforts to be solely dedicated to operations management. Once a candidate was selected, St. John’s received an email notification stating the nurse was cleared to arrive. The seamless interviewing, selection and credentialing process was managed entirely by the Fastaff team, so the hospital administrators could remain focused on daily operations.

Fastaff nurses worked extended shifts for no overtime charges to the facility, saving costs in core staff overtime, and optimizing total number of travelers needed. Fastaff’s flexible-length assignments allow hospitals to utilize staffing only when needed, along with an option to cancel with a four-shift notice for no fees.

By delivering nurses in hard-to-recruit specialties, St. John's trusted Fastaff as a partner in providing optimal care to patients in St. Louis during a challenging census spike without suffering any change in quality of patient care.